Patients can at times be confused as to when to call their Doctor versus when to visit the Urgent Care center or go to the Emergency Department. It is important to provide information to the patients so they can make an informed decision.

Although the Primary Care Doctor knows a patient’s health history, including what treatments have worked best in the past, urgent care clinics are a great resource for when the Primary Care Doctor is not available.

Emergency Departments are true centers for emergent care. Rapid treatment including advanced treatment like surgery, would be a key factor in determining if an ER is needed.

When to go to the Urgent Care center:
     • Symptoms that your physician would treat, but their office is closed (holiday/after-hours/weekend)
     • Flu-like symptoms
     • Cough/congestions/sore throat
     • Sprains/strains
     • Small cuts that may require stitches

When to go to the ER:
     • Chest pain
     • Difficulty breathing
     • Numbness on one side
     • Slurred speech
     • Fainting/change in mental status
     • Serious burns
     • Head/eye injury
     • Concussion/confusion
     • Broken bones/dislocated joints
     • Severe cuts/hemorrhaging



Approved Quality Committee – 1/8/2020

May 2021 Notes from the Network

May 2021 Notes from the Network

Opportunity to Meet CEO Dr. John Pagan: PA Clinical Network CEO, John Pagan MD FACS, will be conducting three townhall style meetings on Tuesday May 11. This is an opportunity for our membership to meet and ask questions of our new CEO. Three virtual options will be...

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